Privacy Policy
Your privacy is important to us. This policy explains how Fento Industry collects, uses, and protects your information in our B2B manufacturing operations.
Last Updated: December 2024
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Information We Collect
Business Information
- Company name, business address, and contact details
- Business registration information and tax identification
- Industry type and business scope
Contact Information
- Names, email addresses, and phone numbers of authorized representatives
- Job titles and procurement responsibilities
Project Data
- Product specifications and technical requirements
- Design files, drawings, and prototyping information
- Production volumes and delivery requirements
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How We Use Your Information
Manufacturing Operations
- Process custom orders and specifications
- Quality control and production planning
- Coordinate delivery and logistics
Business Communication
- Respond to inquiries and quotations
- Provide technical support and consultation
- Send order updates and notifications
B2B Focus: We only use information for legitimate business purposes related to our manufacturing services. We do not engage in consumer marketing or retail activities.
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Data Protection & Security
Security Measures
Secure Storage
Encrypted databases and secure file systems
Access Control
Limited access to authorized personnel only
Regular Backups
Automated backup systems and recovery procedures
Confidentiality
NDA protection for sensitive project information
Data Retention
We retain business information for the following periods:
- Active Projects: Duration of project plus 2 years for warranty support
- Business Records: 7 years for tax and legal compliance
- Technical Drawings: Indefinitely for potential repeat orders (with consent)
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Information Sharing
We DO Share With:
- Authorized Subcontractors: For specialized manufacturing processes (under strict NDAs)
- Logistics Partners: Shipping and delivery information only
- Legal Authorities: When required by law or regulation
We DO NOT Share With:
- Third-party marketing companies or data brokers
- Competitors or unauthorized parties
- Consumer marketing platforms or social media
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Your Rights & Control
Data Access Rights
- Request copies of your business data
- Correct inaccurate information
- Request data deletion (subject to legal requirements)
Communication Preferences
- Opt out of non-essential communications
- Choose preferred contact methods
- Update contact information
Note: Some data may be retained for legal compliance or ongoing business relationships. We will explain any limitations when you make a request.
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Contact Us About Privacy
Privacy Questions
For privacy-related inquiries, data requests, or concerns about how we handle your information:
Data Protection Officer
Fento Industry, China
Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements.
Current Version: 2.1 (December 2024)